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Sommario

Pagina 1 - User’s Guide

Acer ARMC/2 User’s Guide MAN-840 07/09/04

Pagina 2 - Revision History

Features, Continued Feature Description Communication • 10/100 megabit Ethernet LAN • TCP/IP • DHCP enabled • SNMP • web-based interface US

Pagina 3 - Preface

Alert Notification Left click the Alert Notification menu item to configure how alerts are sent from the ARMC/2 card. The Alert Notification dialo

Pagina 4

Date & Time Left click the Date & Time menu item to configure the date and time on your ARMC/2 card. The Set Date & Time dialog box op

Pagina 5 - Limited Warranty

Serial Port Left click the Serial Port menu item to configure the serial port on your ARMC/2 card. The Serial Port Settings dialog box opens. Here

Pagina 6 - Retail Packing List

SSL Certificate Left click the SSL Certificate menu item to configure the security parameters of the ARMC/2. The Upload SSL Certificate dialog box

Pagina 7 - FCC Class B Statement

SSL Certificate, Continued Once you upload the certificates, left click the OK button to reset your ARMC/2. You can now access your ARMC/2 securel

Pagina 8

PMCP File Upload Left click the PCMP File Upload menu item to upload a PMCP file to your ARMC/2 card. The following table is a pictorial descripti

Pagina 9 - Chapter 1 Introduction

Step Description 2 The Host Health Monitoring Files dialog box opens. Left click the Browse button. Cont’d ARMC/2 User’s Guide 98

Pagina 10 - Features, Continued

PMCP File Upload, Continued Step Description 3 Insert the ARMC/2 CD and browse to it. Select the SDR>G520> directory. Note: You can crea

Pagina 11 - Important NOTES:

PMCP File Upload, Continued Step Description 5 Left click the Upload button. 6 Once the SDR File is uploaded, you are prompted with verification

Pagina 12 - Before You Start

PMCP File Upload, Continued Step Description 8 Left click the Upload button. 9 Once the Soft Processor (SP) file is uploaded, you are prompted wi

Pagina 13

Important NOTES: There are some NOTES for ARMC/2. NOTE1. This note applies to the Altos G520/G710/R710/R510 with Redhat Enterprise Linux 3.0 and Al

Pagina 14

IPMI Configuration Left click the IPMI Configuration menu item to configure the ARMC/2 card to read data from an onboard baseboard management cont

Pagina 15 - 3 GP I/O PA10

Server OS Monitoring & Recovery Left click the Server OS Monitoring & Recovery menu item to configure operating system monitoring and reco

Pagina 16 - Cables

View Group You can left click on the View menu item from the menu bar. The following table gives you a brief description of each menu item. Each m

Pagina 17

ARMC/2 Card Health Left click the Card Health menu item to view the health information of the ARMC/2 card. Chapter Four : Using Your ARMC/2 10

Pagina 18

Event Log Left click the Event Log menu item to view and clear the event logs. Notes: 1. Size of event log is 512 events. 2. When

Pagina 19

Server Health Left click the Server Health menu item to view the host system’s health information based on the sensor readings and platform manage

Pagina 20 - Step Action

General Information General Information : Version Parameter Description Firmware Version This field gives the ARMC/2’s firmware version numbe

Pagina 21

General Information, Continued General Information : Features Parameter Description Virtual Floppy This field displays whether or not floppy redi

Pagina 22

Last Saved Crash Screen This menu item allows you to view the last text-based screen in the event that the host system locks up or freezes during

Pagina 23

Appendix A ARMC/2 Universal Cable ARMC/2 Universal Cable Layout Note: If you do not use the chassis power on switch or chassis reset switch pins

Pagina 24

Chapter 2 Installing Your ARMC/2 Card Before You Start Avoid Electro-Static Discharge (ESD) Electro-Static Discharge (ESD) can damage the ARMC/2

Pagina 26

Appendix B ARMC2ConfigApp Overview The ARMC/2 card is normally configured through the Internet browser-based Remote Access Companion for ARMC/2. Y

Pagina 27

ARMC2ConfigApp, Continued Step Description 3 If you are running the ARMC2ConfigApp program from a remote system, select the second radial button lab

Pagina 28

ARMC2ConfigApp, Continued User Manager Tab The User Manager tab allows you to manage the ARMC/2 card’s users. Here you can add, delete, and modify

Pagina 29

ARMC2ConfigApp, Continued Adding a User The Add User fields are explained below: Field/ Button Description User Name You can enter the name of

Pagina 30

ARMC2ConfigApp, Continued User Properties Field/ Button Description User Name The selected ARMC/2 card user is displayed in this field. It canno

Pagina 31

ARMC2ConfigApp, Continued Network Configuration Tab The Network Configuration tab allows you to change the way the ARMC/2 card connects to the net

Pagina 32

ARMC2ConfigApp, Continued Advanced Tab The Advanced tab allows you to force your ARMC/2 card’s on-board NIC to a specific MAC address. The Adva

Pagina 33

WinCuri The WinCuri program is a command prompt-based program that you can use to configure the ARMC/2 card. It allows you all the functionality of b

Pagina 34

WinCuri, Continued WinCuri.exe Help File, Continued Script mode Commands: ----------------------------- Script file format is any of the other argum

Pagina 35 - Board Model

Step 1 Unpack the ARMC/2 Card (and check jumper settings) ARMC/2 Card Layout ARMC/2 MAC Address Your ARMC/2 card has a unique MAC address. The M

Pagina 36

WinCuri, Continued WinCuri.exe Help File, Continued Host HeartBeat commands ----------------------- -HB -GetHB -HB -SetHB <Heartbeat T

Pagina 37

LinCuri, Continued LinCuri Help File _______________________ LinCuri version 1.5.7.0 _______________________ Usage: ./LinCuri -[nw IP username] [

Pagina 38

LinCuri, Continued Platform Event Filtering (PEF) commands ----------------------------- -pef -ARInfoSet index name mailId SNMPDest PPPID Notif

Pagina 39 - Locating Your ARMC/2 Card

Appendix C ARMC/2 Remote Recovery Application (RRA) ARMC/2 Card Remote Recovery Application (RRA) The Remote Recovery Application (RRA) is a reco

Pagina 40

ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description The Active Cards in Recovery Mode screen appears and starts to search for A

Pagina 41

ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description The Card Settings screen appears. The Card Setting fields are explained

Pagina 42

ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description The Firmware Flash screen appears. The Flash Related Operation buttons

Pagina 43 - IP Address Range

ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description 4 When you left click the Browse button, the open firmware file (.ima) scr

Pagina 44 - IP Address Range, Continued

Step Description 6 Left click the Flash button to flash firmware. 7 Left click the Flash button to flash firmware.

Pagina 45

Step Description 8 Diagnostics function The diagnostics function is a debugging tool for engineer of manufacturer. Please don't use this functio

Pagina 46

Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued Check the following jumpers: Jumper Setting JP4 Confirm that pins one and two a

Pagina 47 - Chapter 4 Using Your ARMC/2

Appendix D Troubleshooting Screen Distortion Problem The screen on the host system is blurry when using screen resolutions lower than 1024x768. T

Pagina 48 - Menu Bar Quick Launch Icons

Screen Distortion, Continued Symptom, Continued When the analog signal is set lower than 1024x768 (for example: 800x600), the ARMC/2 card’s video co

Pagina 49

BMC Not Responding Problem The BMC does not respond. Symptom You cannot power off, power on, or power cycle the host system. You cannot obtain Ho

Pagina 50 - Manage Group

Cannot Power On the Host System Remotely Problem Cannot remotely power on, power off, or power cycle the host system. Symptom When connected to t

Pagina 52 - Redirection

Appendix E Serial Over LAN Hardware Setup You can use an external serial port connector and null modem cable to setup the ARMC/2 to perform Serial

Pagina 53 - Redirection, Continued

Hardware Setup, Continued BIOS After you have established a physical connection from your host system’s serial port to you ARMC/2 card, you must ena

Pagina 54

Appendix F Port Usage Port Usage Table Port Protocol Purpose Direction 5121 TCP Remote Keyboard and Mouse data (iUSB HID) Bi-directional. Data

Pagina 56

Appendix G MAC Address Map MAC Address Location Description 00-40-D9-02-9B-3C Server Room, Rack 2, 5Windows 2003 Advanced Server, Mail Server

Pagina 57

Step 1 Unpack the ARMC/2 Card (and check jumper settings), Continued JP12 Diagnostic and Recovery Mode Jumper This jumper is primarily used to recov

Pagina 58

Appendix H Tree Structure and Description of CD Contents ARMC/2 CD ARMC/2 CD Image CD Contents The ARMC/2 CD contains many files that help you

Pagina 59

Cont’d ARMC/2 CD, Continued File Location Description ARMC2RMseek.exe CDROM\RemoteTools\Win32 ARMC/2 DHCP IP locator program G520-sdr.bin G520-SP.bi

Pagina 60

Appendix I GtkRConsoleARMC2 for Linux Installation If you are using a Linux client system to connect to the ARMC/2 card, you can run the gtkRConso

Pagina 61

Notes Index 145

Pagina 62

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J5 IPMB (Intelligent Platform Management Bus) If your mothe

Pagina 63

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J9 ARMC/2 Feature Connector This feature connector is prima

Pagina 64

Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued JP4 and JP5 Chassis/Motherboard Power Switch JP4 and JP5 ca

Pagina 65

Step 4 Confirm the Motherboard’s BIOS Settings Power on the motherboard and enter the BIOS. Using the following table, confirm that your motherboard’

Pagina 66

© Copyright 1998-2004 American Megatrends, Inc. All rights reserved. American Megatrends, Inc. 6145-F Northbelt Parkway Norcross, GA 30071 This publ

Pagina 67

Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems Microsof

Pagina 68

Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continue

Pagina 69

Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continue

Pagina 70

Step 6 Install the Acer ARMC/2 Windows Software Components Acer ARMC/2 Windows Software Components is a collection of ARMC/2 host-side and remote ac

Pagina 71

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Follow the steps outlined in the following table to install the Acer ARMC/2 Win

Pagina 72

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 3 The Acer ARMC/2 Windows Host Component setup window opens.

Pagina 73

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 6 The Install Program window opens. Left click the Install but

Pagina 74

Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 8 The installation is complete. Left click the Finish button.

Pagina 75

Step 7 Setup Your Client Internet Browser, Continued Step Description 3 The Settings window opens. Left click the Every visit to the page button or A

Pagina 76

Step 7 Setup Your Client Internet Browser, Continued Step Description 5 The Security Settings window opens. Left click the Enable button under the Do

Pagina 77

Table of Contents Revision History...

Pagina 78

Step 7 Setup Your Client Internet Browser, Continued Step Description 7 You are prompted with a Warning window. Left click the Yes button to accept

Pagina 79

Step 8 Connect to the ARMC/2 from a Client System In order to connect to the ARMC/2 card, you must access the ARMC/2 from another system on the same

Pagina 80

Step 8 Connect to the ARMC/2 from a Client System, Continued Step Description 3 Type in your Network Name. In this example, Your Network Name is the

Pagina 81

Step 8 Connect to the ARMC/2 from a Client System, Continued Step Description 5 The name and IP range of the ARMC/2 will display in the Selected IP

Pagina 82 - Remote Power Control

Step 8 Connect to the ARMC/2 from a Client System, Continued Step Description 7 In this example, the ARMC/2 card’s IP address is 172.16.2.243. Doubl

Pagina 83 - Upgrade Firmware

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model The following table is a pictorial description of how to load an

Pagina 84 - Upgrade Firmware, Continued

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step Description 3 Insert the ARMC/2 and browse to it

Pagina 85

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step Description 5 Left click the Upload button. 6

Pagina 86

Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model Continued Step Description 8 Left click the Upload button. 9

Pagina 87

Chapter 3 Locating Your ARMC/2 Card Overview The Acer ARMC family of server and system remote management cards can be accessed from anywhere on yo

Pagina 88

Quick Launch Icons... 41 Session Informat

Pagina 89 - Reset ARMC/2

Locating Your ARMC/2 Card, Continued Step Description 2 Left click on the Next button when you see this screen. 3 Type in your Network Name. In

Pagina 90 - Reset ARMC/2, Continued

Locating Your ARMC/2 Card, Continued Step Description 4 The name and IP range of the ARMC/2 will display in the right field. Place a check in the bo

Pagina 91 - Configure Group

Locating Your ARMC/2 Card, Continued Step Description 6 If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list al

Pagina 92

IP Address Range Type in a unique name for this IP range in the Network Name field. In this example, Your Network Name is the Network Name. Next,

Pagina 93 - Users, Continued

IP Address Range, Continued Note: The Start and End IP addresses can be the same if you only wish to scan for one ARMC/2 card with that specific IP

Pagina 94

IP Address Range, Continued If the IP range is correct, ARMC2RMseek Locator locates all ARMC/2 cards. It lists all ARMC/2 cards it has discovered. L

Pagina 95

Note: To close the ARMC2RMseek Locator utility you must right click on the ARMC2RMseek Locator icon from the task bar and left click the Exit menu

Pagina 96 - Network

Chapter 4 Using Your ARMC/2 ARMC/2 GUI Overview The ARMC/2 has a user-friendly Graphics User Interface (GUI) called the ARMC/2 GUI. It is design

Pagina 97 - Network, Continued

ARMC/2 GUI Explained After you successfully log into your ARMC/2, you are greeted with the ARMC/2 GUI. Session Information Menu Bar Quick Lau

Pagina 98 - Firewall

ARMC/2 GUI Explained, Continued Quick Launch Icons There is a quick launch icon section located on the upper area of the ARMC/2 GUI. It lists the

Pagina 99 - Firewall, Continued

Network Configuration Tab... 118 Advanced Tab ...

Pagina 100 - Alert Notification

Manage Group You can left click on the Manage menu item from the menu bar. The following table gives you a brief description of each menu item. Ea

Pagina 101 - Date & Time

Remote Console Remote Console is a subsection of the Manage group. The following table describes the information listed in this subsection in deta

Pagina 102 - Serial Port

Redirection The most powerful feature of your ARMC/2 is the ability to redirect the host system’s console. To redirect the host system’s console is

Pagina 103 - SSL Certificate

Redirection, Continued Setting up Internet Explorer, Continued Step Description 3 The Settings window opens. Left click the Every visit to the page

Pagina 104 - SSL Certificate, Continued

Redirection, Continued Setting up Internet Explorer, Continued Step Description 5 The Security Settings window opens. Left click the Enable button u

Pagina 105 - PMCP File Upload

Redirection, Continued Setting up Internet Explorer, Continued Step Description 7 You are prompted with a Warning window. Left click the Yes button

Pagina 106 - Step Description

Redirection, Continued Staring Redirection Follow the steps in the table below to begin Console Redirection: Step Description 1 Left click the Ma

Pagina 107 - PMCP File Upload, Continued

Redirection, Continued Staring Redirection, Continued Step Description 3 The Authentication window opens. Type your Username and Password and click

Pagina 108

Redirection, Continued Remote Console Shortcut Key Combinations The most powerful feature of your ARMC/2 is the ability to redirect the host system’

Pagina 109

Redirection, Continued Console Redirection Window Dropdown Menu Item Description This dropdown menu contains the following dropdown menu items:

Pagina 110 - IPMI Configuration

Technical Support Please contact your local Acer Authorized Reseller for technical support. Disclaimer This manual describes the operation of the A

Pagina 111

Redirection, Continued Console Redirection Window, Continued Dropdown Menu Item Description This dropdown menu contains the following dropdown m

Pagina 112 - View Group

Redirection, Continued Console Redirection Window, Continued Dropdown Menu Item Description View This dropdown menu item contains the Toolbar menu

Pagina 113 - ARMC/2 Card Health

Redirection, Continued Console Redirection Toolbar The Console Redirection toolbar allows you to use Console Redirection more easily in full scree

Pagina 114 - ARMC/2 User’s Guide

Redirection, Continued Console Redirection Toolbar Toggle Buttons Icon Description When you see this icon, it means that the Console Redirection

Pagina 115 - Server Health

Redirection, Continued Start CD-ROM Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM driv

Pagina 116 - General Information

Redirection, Continued Start CD-ROM Drive Redirection, Continued Note: For information on how to create a bootable CD, visit nero.com or roxio.com

Pagina 117

Redirection, Continued Start CD-ROM Drive Redirection, Continued Step Description 3 If you used the Console Redirection toolbar to start the CD-ROM

Pagina 118 - Last Saved Crash Screen

Redirection, Continued Stop CD-ROM Drive Redirection There are a number of ways to stop CD-ROM Drive Redirection. See the following table: Method D

Pagina 119

Redirection, Continued Stop CD-ROM Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection.

Pagina 120

Redirection, Continued Start Floppy Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM driv

Pagina 121 - Appendix B ARMC2ConfigApp

Optional Components The following component does not come with your ARMC/2 card. You must order this component separately. • Power cable FCC Cla

Pagina 122 - ARMC2ConfigApp, Continued

Redirection, Continued Start Floppy Drive Redirection, Continued Once you open the Floppy Redirection Dialog Box, follow the steps below: Step Desc

Pagina 123

Redirection, Continued Start Floppy Drive Redirection, Continued Step Description 3 If you used the Console Redirection toolbar to start the Floppy

Pagina 124

Redirection, Continued Stop Floppy Drive Redirection There are a number of ways to stop Floppy Redirection. See the following table: Method Descrip

Pagina 125

Redirection, Continued Stop Floppy Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection.

Pagina 126

Redirection, Continued ARMC2 Floppy Image Creator Creating a Floppy Image Follow the steps in the table below to create a floppy image to use during

Pagina 127

Redirection, Continued Creating a Floppy Image, Continued Step Description 3 Select the floppy drive that you want to create the floppy image from.

Pagina 128 - WinCuri

Redirection, Continued Creating a Floppy Image, Continued Step Description 5 Once the floppy image is created, a confirmation dialog box opens. Lef

Pagina 129 - WinCuri, Continued

Redirection, Continued Transferring a Floppy Image to a Floppy Disk Follow the steps in the table below to transfer a floppy image to a floppy disk.

Pagina 130 - LinCuri

Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description 3 Left click the Browse button to locate the floppy

Pagina 131 - LinCuri, Continued

Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description 5 Left click the Start button to begin the image tra

Pagina 133 - Application (RRA)

Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description 7 Once the floppy image is transferred, a confirmat

Pagina 134 - Continued

Redirection, Continued Follow the steps in the table below to stop Console Redirection: Step Description 1 Left click the Console Redirection dropd

Pagina 135 - Appendix D : Troubleshooting

Remote Power Control The Control Host Power dialog box is a subsection of the Manage group. The Control Host Power allows you to reset, power off,

Pagina 136

Upgrade Firmware The Upgrade Firmware Wizard dialog box is a subsection of the Manage group. The Upgrade Firmware Wizard will help you upgrade you

Pagina 137

Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware Follow the steps in the table below to update your ARMC/2’s firmware: Step Description

Pagina 138

Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 3 Left click the Browse button to locate the firmware (*.IMA

Pagina 139

Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 5 Left click the Upload button to go to the next step. 6

Pagina 140 - Appendix D Troubleshooting

Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 7 Once it verifies the image, the following dialog box appe

Pagina 141 - Screen Distortion, Continued

Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description 10 When you see this screen, it means that the firmware ima

Pagina 142 - BMC Not Responding

Reset ARMC/2 The Reset ARMC/2 menu item is a subsection of the Manage group. The Reset ARMC/2 is used to reset your ARMC/2 card. Follow the step

Pagina 143 - Complete Flash

Chapter 1 Introduction Features Feature Description Key Feature • 100% out-of-band • 100% operating system independent Soft Processor • provid

Pagina 144

Reset ARMC/2, Continued Step Description 3 The ARMC/2 card resets itself. You are prompted to close Internet Explorer and log back into the ARMC/2 c

Pagina 145 - Appendix E Serial Over LAN

Configure Group You can left click on the Configure menu item from the menu bar. The following table gives you a brief description of each menu it

Pagina 146 - Hardware Setup, Continued

Users The Users screen is a subsection of the Configure group. This page allows you to configure the administrators who have access to the ARMC/2.

Pagina 147 - Appendix F Port Usage

Users, Continued Adding Users Follow the steps in the table below to add an account: Step Description 1 Left click the Add button. 2 Enter a us

Pagina 148

Users, Continued Removing Users Follow the steps in the table below to remove an account: Step Description 1 Left click an account from the Userna

Pagina 149 - Appendix G MAC Address Map

Users, Continued Viewing and Editing Users Follow the steps in the table below to view and edit an account’s access rights and properties: Step Des

Pagina 150 - ARMC/2 CD

Network Left click the Network menu item to configure the Network parameters of the ARMC/2. The Network Settings dialog box opens: The followin

Pagina 151 - ARMC/2 CD, Continued

Network, Continued Item Description Use the following IP address This option allows you to configure the ARMC/2’s IP address with a static IP. The

Pagina 152 - Installation

Firewall Left click the Firewall menu item to configure the IP access parameters of the ARMC/2. The Firewall Settings dialog box opens. Here you c

Pagina 153

Firewall, Continued Once you left click the Add button on either the Blocked Sites or Trusted Sites, the following dialog box opens. Item Descript

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