Acer 4715Z Manuale Utente

AcerAspire 4715Z/4315Service Guide

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90 Chapter 4Touchpad CheckIf the touchpad doesn’t work, do the following procedures in sequence to correct the problem. Do not replace a non-defectiv

Chapter 4 91Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the

92 Chapter 4Index of Error MessagesError Message ListError Messages Check or do the following in sequence:Stuck Key See “Keyboard or Auxiliary Input D

Chapter 4 93No beep, power-on indicator turns off and LCD is blank.T Power source (battery pack and power adapter). See “Power System Check” on page 8

94 Chapter 4Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Chapter 4 9546h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and devices4Ah Initialize all video

96 Chapter 48Ah Initialize Extended BIOS Data Area8Bh Test and initialize PS/2 mouse8Ch Initialize floppy controller8Fh Determine number of ATA drives

Chapter 4 97* If the BIOS detects error 2C, 2E, or 3O (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating the address line

98 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Check or do the following in sequenceLCD backlight doesn't w

Chapter 4 99The system doesn’t power-off. T Power source (battery pack and power adapter). See “Power System Check” on page 89. T Hold and press the p

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Platform T Intel® Pentium® processor T2310/T2330 (1 MB L2 cache, 1.46/1.60

100 Chapter 4The system doesn't resume from hibernation mode.T See “Save to Disk (S4) on page 34.T Hard disk connection boardT Hard disk driveT M

Chapter 4 101NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 103.Modem-Relate

102 Chapter 4Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defe

Chapter 4 103Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whe

104 Chapter 4

Chapter 5 105System Block DiagramSystem Block Diagram and Connector LocationsChapter 5

106 Chapter 5Board LayoutTop View# Item # Item1 LCD connector 5 ExpressCard/54 slot2 Internal microphone cable connector 6 USB board cable connector3

Chapter 5 107Bottom View# Item # Item1 Intel GL960 Express chipset (north bridge) 8 RTC battery cable connector2 Battery cable connector 9 Modem board

108 Chapter 5Hardware Gap SettingThe system has a hardware gap for clearing system passwords. Refer to “Removing a System Password” on page 39 for ins

Chapter 6 109This chapter offers the FRU (Field Replaceable Unit) list in global configuration of Aspire 4715Z/4315. Refer to this chapter whenever or

2 Chapter 1CommunicationT Integrated Acer Crystal Eye webcam supporting Acer PrimaLite™ technology (for selected models)T WLAN: Acer InviLink™ 802.11b

110 Chapter 6Aspire 4715Z/4315 Exploded Diagram

Chapter 6 111Aspire 4715Z FRU List (No: LX.AL40C.013)Category Part Name Description Acer Part No.AdapterAdapter 65W Delta ADP-65KB DFA LFADT 65W SADP-

112 Chapter 6USB boardUSB board Volvi2 USB-BD 07570-1 (D) 55.AL401.002Touchpad boardTouchpad board Synaptics TM00450-001Touchpad Synaptics TM00450-001

Chapter 6 113Cables (cont.) Power cord 2.5A 250V South Africa BK (India)Cord 2.5A 250V South Africa Bk27.01518.631Power cord 10A 250V South Africa BK

114 Chapter 6Memory (cont.) SODIMM 1GB DDRII667 Hynix HYMP112S64CP6-Y5 LFSODIMM 1G HYMP112S64CP6-Y5KN.1GB0G.012SODIMM 1GB DDRII667 Infineon HYS64T1280

Chapter 6 115HDD/Hard Disk DriveHDD bracket ASSY HDD bracket Tahoe 33.AHP01.005HDD module 80G 5400RPM SATAHDD N80GB5.4KS for Volvi960HDD 80GB SATA Hi

116 Chapter 6CPU/ProcessorCPU Merom T2310 1.46G Intel IC CPU Merom T2310 1.46G PGAKC.23101.DTPCPU Merom T2330 1.6GHz IC CPU Merom T2330 1.6G PGAKC.2

Chapter 6 117Keyboard (cont.) Keyboard 14_15KB-FV2 89KS White SwedishKB Darfon NSK-H3V0W SD Swedi89KB.INT00.042Keyboard 14_15KB-FV2 89KS White Belgium

118 Chapter 6LCD module (cont.)Microphone Microphone cable SHAN Volvi96023.AL401.002SpeakerSpeaker set Speaker Volvi960 23.AL401.001Speaker set Speake

Chapter 6 119Aspire 4715Z FRU List (No: LX.AL10Y.001/003/015)Category Part Name Description Acer Part No.AdapterAdapter 65W Delta ADP-65KB DFA LFADT 6

Chapter 1 3Your Acer Notebook TourAfter knowing the computer features, let us show you around the new Aspire computer.Front View# Item Description1 Mi

120 Chapter 6USB boardUSB board Volvi2 USB-BD 07570-1 (D) 55.AL401.002Touchpad boardTouchpad board Synaptics TM00450-001Touchpad Synaptics TM00450-001

Chapter 6 121Cables (cont.) Power cord 2.5A 250V South Africa BK (India)Cord 2.5A 250V South Africa Bk27.01518.631Power cord 10A 250V South Africa BK

122 Chapter 6Memory (cont.) SODIMM 1GB DDRII667 Hynix HYMP112S64CP6-Y5 LFSODIMM 1G HYMP112S64CP6-Y5KN.1GB0G.012SODIMM 1GB DDRII667 Infineon HYS64T1280

Chapter 6 123HDD/Hard Disk DriveHDD bracket ASSY HDD bracket Tahoe 33.AHP01.005HDD module 80G 5400RPM SATAHDD N80GB5.4KS for Volvi960HDD 80GB SATA Hi

124 Chapter 6CPU/ProcessorCPU Merom T2310 1.46G Intel IC CPU Merom T2310 1.46G PGAKC.23101.DTPCPU Merom T2330 1.6GHz IC CPU Merom T2330 1.6G PGAKC.2

Chapter 6 125Keyboard (cont.) Keyboard 14_15KB-FV2 89KS White SwedishKB Darfon NSK-H3V0W SD Swedi89KB.INT00.042Keyboard 14_15KB-FV2 89KS White Belgium

126 Chapter 6RTC BatteryRTC battery LI 3V 200 mAh Battery 3V CR2032 BBBCR2032BX23.TCZV1.004PCMCIA slot/PC card slotPCMCIA slot CONN Cardbus 4P 1005791

Chapter 6 127Aspire 4315 FRU List (No: LX.AKZ0C.007)Category Part Name Description Acer Part No.AdapterAdapter 65W Delta ADP-65KB DFA LFADT 65W SADP-6

128 Chapter 6USB boardUSB board Volvi2 USB-BD 07570-1 (D) 55.AL401.002Touchpad boardTouchpad board Synaptics TM00450-001Touchpad Synaptics TM00450-001

Chapter 6 129Cables (cont.) Power cord 2.5A 250V South Africa BK (India)Cord 2.5A 250V South Africa Bk27.01518.631Power cord 10A 250V South Africa BK

4 Chapter 1Closed Front ViewLeft View# Icon Item Description1 Latch Locks and releases the lid.2 Microphone jack Accepts inputs from external micropho

130 Chapter 6Memory (cont.) SODIMM 1GB DDRII667 Hynix HYMP112S64CP6-Y5 LFSODIMM 1G HYMP112S64CP6-Y5KN.1GB0G.012SODIMM 1GB DDRII667 Infineon HYS64T1280

Chapter 6 131HDD/Hard Disk DriveHDD bracket ASSY HDD bracket Tahoe 33.AHP01.005HDD module 80G 5400RPM SATAHDD N80GB5.4KS for Volvi960HDD 80GB SATA Hi

132 Chapter 6CPU/ProcessorCPU Merom Cel-M 530 1.73G 1M FSB533 A-1IC CPU Merom Cel-M 530 1.73GKC.NSR01.530CPU Merom Merom Cel-M 540 1.86G IntelIC CPU M

Chapter 6 133Keyboard (cont.) Keyboard 14_15KB-FV2 89KS White UKKB Darfon NSK-H3V0U UK UK89KB.INT00.038Keyboard 14_15KB-FV2 89KS White SwedishKB Darfo

134 Chapter 6LCD module (cont.)Microphone Microphone cable FORG Volvi96023.AL401.002Microphone Microphone cable SHAN Volvi96023.AL401.002SpeakerSpeake

Chapter 6 135

Appendix A 136Aspire 4715Z/4315NOTE: This document will be updated as more information becomes available.Model Definition and ConfigurationAppendix A

Appendix B 137This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under

138 Appendix BMicrosoft® Windows® Vista™ Compatibility TestI/O Peripheral Compatibility TestVendor Device Description ResultExternal CRTAcer 211c21” N

Appendix B 139USB storage deviceIomega USB zip 250MB PFujitsu MO-1300 1.3G USB 2.0 N/ATranscend 80GB HDD USB 2.0+IEEE 1394 PPQI6-in-1 Flash card reade

Chapter 1 5Right ViewRear Panel# Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs.2 Optical disk access indicatorLight

140 Appendix B1 If system support s DVI, a D-sub interface supplemental test is required. 2 PQI 6-in-1 flash card reader/writer is not compatible with

Appendix B 141NIS PLaunch Manager PWireless AP PBluetooth AP N/AAcrobat Reader POffice PSW Utility and Application TestItem Description Result

142 Appendix B

Appendix C 143This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

144 Appendix C

6 Chapter 1Bottom Panel# Icon Item Description1 Battery bay Houses the computer's battery pack.2 Battery release latch Releases the battery for r

Chapter 1 7IndicatorsThe computer has four easy-to-read status indicators:The front panel indicators are visible even when the computer cover is close

8 Chapter 1Easy-launch ButtonsThere are several conveniently located easy-launch buttons. They are: mail, Web browser, Empowering Key < > and on

Chapter 1 9TouchpadThe built-in seamless touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move

iiRevision HistoryPlease refer to the table below for the updates made on Travelmate 4715Z/4315 service guide.Date Chapter Updates

10 Chapter 1NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighte

Chapter 1 11Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

12 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key Icon DescriptionWindows key Pressed alone, this key has

Chapter 1 13HotkeysThe computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume outp

14 Chapter 1Special KeysYou can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.The Euro symbol

Chapter 1 15Using the System UtilitiesAcer Empowering TechnologyNOTE: Models shipped with Windows Vista Starter Edition only support Acer eRecovery Ma

16 Chapter 1Acer eNet Management Acer eNet Management helps you quickly connect to both wired and wireless networks in a variety of locations. To acce

Chapter 1 17Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you m

18 Chapter 1Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. To

Chapter 1 19Battery statusFor real-time battery life estimates based on current usage, refer to the panel in the upper half of the window. Click the

iiiCopyrightCopyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

20 Chapter 1Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external display device or

Chapter 1 21Acer eDataSecurity Management (for selected models)Acer eDataSecurity Management is an encryption utility that protects your files from

22 Chapter 1Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage, optical and floppy

Chapter 1 23Acer eRecovery Management Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, bu

24 Chapter 1Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot opti

Chapter 1 25Windows Mobility CenterThe Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quick

26 Chapter 1Acer GridVista (dual-display compatible)To enable the dual display feature of your notebook, first ensure that a second display is connect

Chapter 1 27Launch ManagerLaunch Manager allows you to set the four easy-launch buttons located above the keyboard.You can access the Launch Manager b

28 Chapter 1Hardware Specifications and ConfigurationsProcessorItem SpecificationCPU type Intel Pentium Dual-Core T2310 Mobile ProcessorIntel Pentium

Chapter 1 29 Buffer size (MB) 8.192 8 8 8Media transfer rate (Mbytes/s, max)300 600 N/A 540Interface transfer rate (Mbytes/s, max)N/A 150 MB/s 150 M

ivDisclaimerThe information in this guide is subject to change without notice.Acer Incorporated makes no representations or warranties, either express

30 Chapter 1 VideoItem SpecificationVGA controller Intel GL960 Express chipset with integrated 3D graphicsFeatures Intel GMA X3100 with up to 358 MB

Chapter 1 31 Keyboard and Input DevicesItem SpecificationKeyboard controller Winbond WPC8763L chipsetVendor Darfon Model name NSK-H3V1D, NSK-H3V0UFeat

32 Chapter 1DVD Drive InterfaceItem SpecificationVendor Sony Pioneer Philips BenQ PanasonicModel name AD-7560A DVR-K17RS DS-8A1P UJ-850UAA1-ADrive typ

Chapter 1 33 BatteryItem SpecificationVendor Panasonic Sanyo Sony SimploBattery Type Li-ion Li-ion Li-ion Li-ionPack capacity 6 cell, 2.0 mAh 6 cell

34 Chapter 1AC AdapterItem SpecificationVendor Delta Lite-On Lishin HiproModel Name SADP-65KB DFA PA-1650-02 AC SLS0335A19A54 HP-Ok065B13Output rating

Chapter 2 35BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your system’s BIOS (Basic Input/Output System). Si

36 Chapter 2Information Menu NOTE: The system configuration information varies in different models.Parameter DescriptionCPU Type Type of processor cu

Chapter 2 37Main Menu Parameter Description Format/OptionSystem Time Set the system time following the hour-minute-second format. Format: HH:MM:SS (ho

38 Chapter 2Security Menu NOTE: Refer to the “Removing a System Password” on page 39 for more information on how to remove a password.Parameter Descri

Chapter 2 39Setting a System Password1. Use the up/down keys to select a password parameter, then press Enter. A Password box appears.2. Type a passwo

vConventionsThe following conventions are used in this manual:SCREEN MESSAGESDenotes actual messages that appear on screen.NOTE Gives bits and pieces

40 Chapter 26. Locate the hardware gap. The gap is highlighted in the illustration below. 7. Using an electrical conductivity tool, short the two cont

Chapter 2 41Boot MenuThis menu allows you to set the drive priority during system boot-up. The system will attempt to boot from the first device on th

42 Chapter 2Exit MenuParameter DescriptionExit Saving Changes Save changes made and close the BIOS setup.Exit Discarding Changes Discards changes made

Chapter 2 43BIOS RecoveryIf BIOS flash procedure fails in your system, perform a BIOS recovery procedure by using the crisis recovery diskette. During

44 Chapter 2

Chapter 3 45This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.Disassembly

46 Chapter 3General InformationPre-disassembly InstructionsBefore proceeding with the disassembly procedure, make sure that you do the following:1. Tu

Chapter 3 47Disassembly ProcessThe disassembly process is divided into the following stages:T External module disassemblyT Main unit disassemblyT LCD

48 Chapter 3External Module Disassembly ProcessExternal Modules Disassembly FlowchartThe flowchart below gives you a graphic representation on the ent

Chapter 3 49Removing the Battery Pack1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the batt

viPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you w

50 Chapter 33. Remove the card from the slot.Removing the Lower Cover1. See “Removing the Battery Pack” on page 49.2. Turn the base unit over, then l

Chapter 3 514. Remove the lower cover from the lower case. Removing the DIMM 1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower

52 Chapter 3Removing the WLAN Board Module1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on page 50.3. Disconnect the

Chapter 3 53Removing the Hard Disk Drive Module 1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on page 50.3. Remove t

54 Chapter 36. Remove the hard disk drive. Removing the Optical Drive Module1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower C

Chapter 3 555. Remove the two screws (E) securing the optical bracket and remove the locker bracket from the optical disk drive module. Step Size (Q

56 Chapter 3Main Unit Disassembly ProcessMain Unit Disassembly Flowchart

Chapter 3 57Removing the CPU Heatsink Module1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on page 50.3. Detach the h

58 Chapter 35. Remove the heatsink module.Removing the CPU 1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on page 50.

Chapter 3 59Removing the Keyboard1. See “Removing the Battery Pack” on page 49.2. Press the plastic flat-blade screwdriver to the notches, shown below

viiSystem Specification 1Features 1Your Acer Notebook Tour 3Front View 3Closed Front View 4Left View 4Right View 5Rear Panel 5Bottom Panel 6I

60 Chapter 3Removing the Middle Cover1. See “Removing the Battery Pack” on page 49.2. See “Removing the Keyboard” on page 59.3. Open the LCD screen al

Chapter 3 61Removing the LCD Module1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on page 50.3. See “Removing the WLA

62 Chapter 39. Turn the system over and remove the two screws (F) from the base of the unit. 10. Remove the two screws (F) from the left and right hin

Chapter 3 63Separating the Upper Case from the Lower Case1. See “Removing the Battery Pack” on page 49.2. See “Removing the Express Dummy Card” on pag

64 Chapter 315. Detach the touchpad cable from the mainboard.16. Turn the system over and remove the eleven screws (C, D) on the lower case. 17. Gentl

Chapter 3 65Removing the Speaker Modules1. See “Removing the Battery Pack” on page 49.2. See “Removing the Express Dummy Card” on page 49.3. See “Remo

66 Chapter 3Removing the Launch Board Bracket1. See “Removing the Battery Pack” on page 49.2. See “Removing the Express Dummy Card” on page 49.3. See

Chapter 3 67Removing the Touchpad Board Module1. See “Removing the Battery Pack” on page 49.2. See “Removing the Express Dummy Card” on page 49.3. See

68 Chapter 316. Carefully insert the flat-bladescrewdriver under the side of the touchpad board and gently pry up the board.17. Continue prying the bo

Chapter 3 6914. Disconnect the audio board cable from the mainboard.15. Remove the two screws (A) on the audio board.16. Remove the audio board.Step S

viiiExternal Module Disassembly Process 48External Modules Disassembly Flowchart 48Removing the Battery Pack 49Removing the Express Dummy Card 49R

70 Chapter 3Removing the USB Board1. See “Removing the Battery Pack” on page 49.2. See “Removing the Express Dummy Card” on page 49.3. See “Removing t

Chapter 3 7116. Remove the screw (A) on the USB board. 17. Remove the USB board.Removing the Mainboard1. See “Removing the Battery Pack” on page 49.2.

72 Chapter 316. Remove the screw (A) holding the mainboard to the lower case. 17. Carefully detach the mainboard from the lower case.Removing the Mode

Chapter 3 7317. Disconnect the modem cable from the mainboard.18. Detach the masking tape from the mainboard.19. Remove the two screws (I) on the mode

74 Chapter 320. Detach the modem board from the mainboard. Removing the RTC Battery1. See “Removing the Battery Pack” on page 49.2. See “Removing the

Chapter 3 7518. Carefully detach the RTC battery from the SD card slot.

76 Chapter 3LCD Module Disassembly ProcessLCD Module Disassembly FlowchartMain Screw ListItem Screw Size Part No.G M2.5 x L6 86.00E33.736H M2 x L3 8

Chapter 3 77Removing the LCD Bezel1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on page 50.3. See “Removing the DIMM

78 Chapter 314. Carefully pry open the LCD bezel and remove the bezel from the LCD module. Removing the Camera Board1. See “Removing the Battery Pack

Chapter 3 7914. Remove the camera board.Removing the Inverter Board1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on

ixHardware Gap Setting 108FRU (Field Replaceable Unit) List 109Aspire 4715Z/4315 Exploded Diagram 110Aspire 4715Z FRU List (No: LX.AL40C.013) 111As

80 Chapter 315. Turn the inverter board over. 16. Disconnect the 2P cable from the inverter board, then disconnect the inverter board cable from its

Chapter 3 8115. Remove the two screws (G) securing the left and right LCD brackets to the LCD back cover. 16. Detach the LCD with the brackets from th

82 Chapter 318. Detach the acetic tapes holding the FPC cable to the edge of the LCD panel. 19. Detach the acetic tape holding the camera cable to the

Chapter 3 83Removing the LCD Brackets1. See “Removing the Battery Pack” on page 49.2. See “Removing the Lower Cover” on page 50.3. See “Removing the D

84 Chapter 314. See “Removing the Inverter Board” on page 79.15. See “Removing the LCD with Brackets” on page 80.16. See “Removing the LCD Brackets” o

Chapter 3 8516. Detach the gasket tape holding the antenna in place, remove the antenna bracket, then carefully remove the antenna.Removing the Micro

86 Chapter 313. Carefully detach the masking tape and remove the microphone cable from underneath the adhesive aluminum foil. 14. Remove the microphon

Chapter 4 87Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

88 Chapter 4System Check ProceduresExternal CD/DVD-ROM Drive CheckPerform the following procedures to isolate the possible problem a controller, drive

Chapter 4 89Power System CheckDo the following:1. Remove the battery pack.2. Connect the power adapter and check the power supply.3. Disconnect the po